峽谷灣水療酒店 (Canyon Cove Hotel and Spa)

Nice place, although beach front not safe for small childrens. Biglang palalim ang dagat, not gradual like other beach fronts we visited in batangas. Also madalas amoy usok ng diesel na parang gaas na ginamit para sindihan ang uling. we don't know where it is coming, we suspect sa smoke vent sa roof sa kabilang building nila. Amoy na amoy sa room namin sa 5th floor. Kung gusto mo ng sariwang hangin kaya ka nagpunta ay madidisappoint ka dahil sa amoy ng usok

I've been to Canyon Cove several times, but this was my first time checking in at the hotel. Unfortunately, the room was dusty, which caused me to sneeze every time we were there. Both the air conditioner and toilet bowl are leaking. I don’t know if housekeeping is doing their job as the bathroom is really messy. Gunk on the shower and bidet. The sliding door cannot be locked as it is broken. This hotel is not recommended for sensitive people. We made three attempts to inform the front desk about the problems, but unfortunately, housekeeping/help did not arrive. Check-in/out is so slow and would take around 45 minutes to an hour. The restaurant is also unhygienic. Small cockroaches and flies are everywhere. We will be back, but probably only for a one-day tour.

Place is wonderful, view from our room is fantastic! Room is so big, with a lot of beds enough for a big family. However, we did not enjoy much of the beach because of floating dirt (not natural dirt, we saw some plastic cups and some other plastic material/trash floating too). my daughter suddenly got allergic reaction in her skin (face and arms), her face had red spots and suddenly felt itchy so we just transferred to the pool instead. Breakfast buffet is good but can still be improved since choices are very limited.

Great experience overall! 👍 The staff were very accommodating and tried their best to meet our needs. However, with only a few staff at the front desk, it led to delays in check-in for many guests. Maybe consider increasing the front desk team? 🤝 we booked 3 rooms and nakapagcheck in past 3pm. be considerate and patient kulang lang sila sa from t desk  The view, ambiance, pool, and branch area were all 10/10! 🌳🌴 The cleanliness was impressive, and the multiple showers were a plus. 💦 One suggestion: a facility upgrade would be great. Some parts still feel like they're stuck in the 90s 😂. Considering the price, it's understandable. For food, I'd love to see more options and hopefully not too pricey

My rating to this hotel are all excellent experience except the service, in particular to the staff assigned at the jet ski. Very unprofessional and unhelpful in providing information. Luckily, the duty manager/supervisor noticed the situation and provide me an explanation about the reason why they acting unacceptable to normal customer.  Overall, it's very unique experience and definitely will gonna come back on my next holiday. 

It was so great! The view on the beach is excellent however some trees from the balcony was covered you cant see the view

We've enjoyed their amenities, we didnt expect the beautiful white sand beach and the huge pool as it is well maintained. The room is quite huge as well. however, they should maintain the cleanliness of the surroundings as theres a lot of flies in the lobby and inside the restaurant which is quite disturbing for us while we are eating our breakfast. Hoping that this concern will be addressed properly. So far, we have enjoyed our stay despite the flies roaming around the building.

It's fine .. a Lil bit old look like

When we arrive, they have ample parking considering it's a weekend and a holiday. Check-in time is also tolerable. Yes, there was a long line, but they have like 4 counters accommodating check-ins, and they have a separate checkout counter. Just be ready with 2 adult IDs that are checking in and the 2k deposit. The room is so spacious; we got the 1BR family suite, and it has 2 queen daybeds with no pillows and blankets, 2 double beds, 2 bathrooms, a small kitchen with a sink and non-functional stovetop, and a medium-sized refrigerator. It also has a sala and a dining area as well. They initially provided 2 free water bottles, but I requested an additional 2 since the room was booked for 4 people, and they complied. I do have an issue with one of the toilets since it was clogged on the first day, and we're staying for 3 days, so it's very inconvenient, if you can imagine. I did report it, but no one came to address this matter. The free breakfast is so-so. It gets you full, and the selections are not that bad but not great. I don't know if they offer meals during lunchtime since we ate outside (L’bulalo—definitely a must-try!), but for dinner they only offer the grill station and the buffet. It was quite sad since on our last night it rained so hard, and all the people were stuck in the outdoor dining area of the grill station, and they had to halt everything since it got wet, even the food that was grilling. The pool was huge! So even though there were other people swimming, it didn't feel crowded. The beach is clean and clear, but the shore has a lot of rocks or shells, so it hurts when you walk over it. Overall, it's good for a quick getaway.

Restaurant has no menu for ala carte and for kids. They offer only buffet lunch and dinner. The receptionists are not so accommodating maybe they are time because they were lots of guests but I think they should be happy because more guests meaning more income.